Legal Notice

Subibor, S.L., responsible for the website, hereinafter the controller, makes this document available to users, with the aim of complying with the obligations set out in Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (LSSICE), BOE No. 166, as well as to inform all users of the website about the terms of use. Any person accessing this website assumes the role of user, undertaking to observe and strictly comply with the provisions set out herein, as well as any other applicable legal provisions. Subibor, S.L. reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users of such modifications.

Identification Data

Domain name: protur-hotels.com
Trade name: GRUP BAUZÁ
Company name: Subibor, S.L.
VAT ID: B79214995
Registered office: Avda. Bella Vista 2, 07500 Cala Millor (Balearic Islands)
Telephone: +34 971 587 520
Email: dpo@grupbauza.com

Purpose

To offer users the possibility of accessing information about the services offered by the controller.

Intellectual and Industrial Property Rights

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics, are the property of the controller or, where applicable, licensed or expressly authorised by the authors or holders of the exploitation rights. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registries. Total or partial reproduction, use, exploitation, distribution and commercialisation requires in all cases prior written authorisation by the controller. Designs, logos, text and/or graphics not belonging to the controller and that may appear on the website belong to their respective owners. The controller expressly authorises third parties to redirect directly to the specific contents of the website, and in any case to the main site protur-hotels.com. For comments on possible infringements, please write to dpo@grupbauza.com.

User Obligations and Responsibilities

The user declares to be over 18 years of age. In the case of minors, they must have authorisation from their parents or guardians. The user undertakes to:

Not introduce viruses or elements that damage the system.
Not impersonate others.
Not disseminate defamatory, obscene or discriminatory content.
Not damage or alter systems, data or documents.

To report unlawful use, please write to dpo@grupox3.es.

Website Obligations and Responsibilities

Uninterrupted access to the site is not guaranteed. The controller is not liable for damages resulting from misuse or external interference, nor for technical problems, viruses, or user browser errors. Content that infringes these terms may be removed without prior notice.

IP Addresses

The website servers may automatically detect the user’s IP address for statistical purposes. This information will not be used for other purposes.

Applicable Law and Jurisdiction

Spanish legislation shall apply. The parties may resort to ordinary courts or arbitration. Protur Hotels has its registered office in the Balearic Islands.

Customer Rights and Duties

Rights

To receive truthful and binding information about the services.
To receive goods/services in accordance with the contracted category.
To access the complaints book.
To use the withdrawal form in accordance with RD 1/2007.

Duties

To pay for the contracted services.
To comply with the establishment’s rules.
To respect the staff and other users.
To preserve the environment.

Data Protection

The data provided will be processed by Subibor, S.L., VAT ID B79214995, with registered office at Avenida Bella Vista 2, 07560 Cala Millor, Balearic Islands. Purposes: booking management, customer service, sending information, and legal compliance. Contact: dpo@grupbauza.com. Processing is guaranteed to be lawful, transparent and limited. You may exercise your rights of access, rectification, erasure, objection, portability or restriction by contacting the above email or by post. You may also contact our Data Protection Officer at the same email address. Additional purposes: CCTV monitoring, payment management, WiFi usage (data necessary to comply with security legislation and personalise services). Passports may be scanned to control access and charges correctly. In compliance with RD 933/2021, traveller data will be provided to the competent authorities in accordance with ANNEX I of the BOE. You may file a complaint with the Supervisory Authority if you deem it necessary.

Protur Hotels Group Companies

SA COMA RESORT SL – B58252669
PROMOCIONES TURÍSTICAS DE CALA MILLOR SL – B07160393
COTE SA – A07033491
HOTEL SEREMAR SL – B04058194
SUBIBOR SL – B79214995

Jurisdiction

Protur Hotels reserves the right to take legal action for misuse of the website. Spanish regulations shall apply. Any dispute shall be submitted to the jurisdiction of the courts of the Balearic Islands.